What can cause Word's view to jump to the top of the document, while the cursor remains in place?
Andrew Henderson
I'm using Word on a MacBook Pro with macOS Catalina. In the last week, when I select text and overtype it, or when I paste text (including pasting with the mouse), the screen view jumps so that I'm looking at the beginning of my document. My cursor doesn't move, so if I type or use the right arrow, the view jumps back to where I was editing.
Sometimes this behavior happens every time, and other times it alternates every other time. I think I have also seen the screen flick to the top while just moving my finger on the Magic Mouse a few times, but I'm not sure.
The behavior doesn't seem to happen in any other program, including Outlook.
21 Answer
I can't explain the exact cause, but after two months I noticed in the View tab that some of my documents were in Web Layout. I changed them to Print Layout and the problem ceased immediately.