I installed clamav on my ubuntu system and have been unable to get freshclam to download a database.

Manually it produces the following errors:

sudo freshclam Sun Mar 1 14:32:32 2020 -> ClamAV update process started at Sun Mar 1 14:32:32 2020 Sun Mar 1 14:32:32 2020 -> daily.cvd database is up to date (version: 25738, sigs: 2202395, f-level: 63, builder: raynman) Sun Mar 1 14:32:32 2020 -> main database available for download (remote version: 59) Sun Mar 1 14:33:02 2020 -> ^Download failed (28) Sun Mar 1 14:33:02 2020 -> ^ Message: Timeout was reached Sun Mar 1 14:33:02 2020 -> ^getcvd: Can't download main.cvd from Sun Mar 1 14:33:02 2020 -> Trying again in 5 secs...

When it runs automatically the log looks like this:

rich@richdesktop:~$ sudo tail /var/log/clamav/freshclam.log Sun Mar 1 16:02:19 2020 -> Trying again in 5 secs... Sun Mar 1 16:02:24 2020 -> main database available for download (remote version: 59) Sun Mar 1 16:02:54 2020 -> WARNING: Download failed (28) Sun Mar 1 16:02:54 2020 -> WARNING: Message: Timeout was reached Sun Mar 1 16:02:54 2020 -> WARNING: getcvd: Can't download main.cvd from Sun Mar 1 16:02:54 2020 -> Trying again in 5 secs... Sun Mar 1 16:02:59 2020 -> main database available for download (remote version: 59) Sun Mar 1 16:03:29 2020 -> ERROR: Download failed (28) Sun Mar 1 16:03:29 2020 -> ERROR: Message: Timeout was reached Sun Mar 1 16:03:29 2020 -> ERROR: getcvd: Can't download main.cvd from Sun Mar 1 16:03:29 2020 -> Giving up on ... Sun Mar 1 16:03:29 2020 -> main database available for download (remote version: 59)

I have searched thru the other questions on this site but found no help.

I am running Ubuntu 18.04.4 LTS Desktop with no virtualization.

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2 Answers

Had the same problem on Debian/KDE. I found this bug report which helped: simply edit freshclam.conf (kate /etc/clamav/freshclam.conf) and set ReceiveTimeout to something larger than 30.

For complete resolve there should be an error message that prompts you to do just that or a larger default value.

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Currently, every version from ClamAV 0.99 and down, including all patch versions, are unsupported, and are actively blocked from downloading new updates.

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