I have a HTC One m8, and when I plug it in it shows up in Files as "Android Phone". It shows my internal storage automatically, and at the top it says "Contains digital photos Shotwell". But the issue is, when I try to move a file from my phone's internal storage to a place on my computer (drag and dropping), I get an error and it doesn't work. It says there was an error copying it to file into /home/user/... And if I press show more details it says this: Error getting file: -6: Not Supported. Any help would be greatly appreciated, and I have seen others having this problem but no solution.

3 Answers

1) Close Shotwell

2) Open Nautilus

3) Select your source device from the left column

4) click File, then New Tab

5) Select your target directory from the left column

6) Go to the original tab. Select all the files you wish to move. right click on one of the highlighted files and choose cut.

7) Go to the target tab. Right click in an empty space in the folder and choose paste.

5

I installed gmtp (sudo apt-get install gmtp), connected my phone, switched it to PTP not MTP. Opened gmtp, connected device through there, and it worked.

1

on the phone, go to settings>storage and then open the menu and select "usb commputer connection".set it to mtp, and try it and then see if setting it to ptp does anything. It seems like it is set to the original ptp type method, but not the compatibility version.

6

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