How do I remove all of the old devices/models listed from previous installations?

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2 Answers

I had this issue in Windows 10. I had to find the uninstaller file for the Brother suite. You can use many different free utilities to get the registry value that is a command that uninstalls the software. This is how mine worked. My registry key for my add/remove (programs and features) menu command was:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall{A1B36B88-AF90-43A3-8906-6DBEE89B4FBD}

the command was in the uninstallstring value:

"C:\Program Files (x86)\InstallShield Installation Information{A1B36B88-AF90-43A3-8906-6DBEE89B4FBD}\Setup.exe" -runfromtemp -l0x0009 UNINSTALL Reg=BHmini11 -removeonly

I had to right click on the Setup.exe file and go to compatibility tab and set windows 8 compatibility mode, this will differ depending on your printer/OS combination. I had to run command prompt as administrator, then run the above command. This allowed the installer to remove it all, it had the brother printer name #2 #3 #4 #5 all checked for removal! After rebooting I was totally clean from all brother (I have a MFC-J435W). After this I installed my drivers that I downloaded from the support site. I strongly suggest setting win 8 compatibility mode on the setup file for that! Couldn't print certain things without the website driver.

THIS WORKS FOR OTHER SOFTWARE TOO

Without going into your registry:

If you have multiple "Model" profiles, try selecting from the Control panel > Uninstall a program > Brother Suite Etc.You will then be able to select the "Models" under the printer name as a tree diagram.

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