So I have a process called Installer that eats up memory on my Mac OSX 10.9. It's called "Installer" which makes it hard to Google! Please see image:

What could this be? It pops up intermittently and I can't figure out where it's coming from - whats the first steps for troubleshooting?

1 Answer

I had the same problem for the last two days on my iMac and I think it is solved now!

Do the following:

• Look inside: Users/admin/Library/LaunchAgents.

If you see any file with "genieo" in the name, delete it. I found these two:

com.genieo.completer.download.plist

com.genieo.completer.update.plist

• Look inside: Users/admin/Library/Application Support.

If you see any file/folder with "genieo" in the name, delete it. I found this:

com.genieoinnovation.Installer

I was able to track this down by looking in my Activity Monitor application:

This has worked for me. Good luck and I hope this helps.

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