I brought a Logitech M185 mouse today and it bears the unify symbol so i thought do i have a universal receiver. I was right so i paired my keyboard to it than tried my mouse but it said device is incompatible please use the receiver your device came with.

the problem is it says its universal

I tried googling it and updating the driver (im updating it now)

2 Answers

What I figure out from internet searching and personal tries is that the unifying usb receiver does not come with normally purchased products. You purchase it separately and can pair with a total of at most 6 devices. I have a few Logitech mice some of which has no usb receivers and none can use the others' receiver. I will now purchase a unifying usb receiver to be able to use them.

A mouse can be paired with a single receiver at a time. So, to restore the connection to the original receiver (if you have), you need the Logitech Connection Utility Software (LCUS).

I have just figured out that LCUS also allows you to pair a Logitech mouse with a usb receiver, e.g., my blue mouse has no left button but has a working usb receiver and I lost the receiver of my fully functioning red mouse, I could match the blue receiver with red mouse with this software.

Links

3

Have the same issue. Bought a Logitech Mouse and Keyboard combo set for my end users. Of course they lost the Non Unifying receiver. Logitech continues to inform customers that the M185 will work with a unifying Receiver which it clearly will not.

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