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HP LaserJet 1320 printing black boxes instead of text

Writer Andrew Henderson

I have an HP LaserJet 1320, running off of the HP PCL5 64-bit Universal Driver (Windows 7 Professional, 64-bit).

When printing, anything other than body text is blacked out. I.e. on an email, where the 'To...', 'From...', 'CC...' and 'Subect' are usually shown at the top, there is just a black box. And on Word documents, anything to do with Track Changes is also blacked out.

I have tried restarting the Print Spooler, and reinstalling the printer, but this does not help.

Does anybody know why this is happening?

2 Answers

Does anybody know why this is happening?

No but you can also download from HP either the PCL6 64-bit Universal Driver or the Postscript 64-bit Universal Driver and try each of those. In my experience (I also have a 1320 and Win-7 64-bit), each of these drivers have different bugs.

The versions of Word etc can also make a difference. I have two identical Win-7 PCs bought at the same time, one PC with Word 2010 starter had fewer print problems than the other PC with Word 2007. The PCL6 64-bit Universal Driver seemed to work best.

It's worth noting that the HP1320 printer worked flawlessly with Windows XP 32-bit using many combinations of applications and many combinations of MS/HP × PCL5/PCL6/PS drivers. I don't think the faults lie in the printer itself.


Update: Printer configuration

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9

The issue here was complicated slightly by the fact that the printer is also used via Terminal Services. It seems that the LaserJet 1320 will not work via Terminal Services when using the x64 driver, but the P2015 will.

My sad recomendation - update your printer.

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