I've been transferring one of our office computers from XP to 7. We couldn't get the old Outlook that the office personnel got used to, so we had to buy the latest "atrocity" MS sells. When I thought I exported and then imported the pst file I got this "Outlook data file" besides the email folder. Take a look:

Worst still, when an email is sent from an outside accounting program it is placed into that f'ing "Outlook data file" instead of our email's outbox. As a result the outbound emails sit in that data file and are never sent out.

Then if I go into account settings and try to delete that "Outlook data file" it gives me this BS:

but then when I try to set our email as default, it is grayed out:

So my question is how to get rid of this "Outlook data file" and make my emails from an outside accounting program to be actually placed into the outbox for the email account and thus be sent out?

PS. Aghhh! Why, Microsoft? Why!!!!!!!

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4 Answers

First of all, close Microsoft Outlook, then go through Control Panel, and choose Mail and then choose Data Files, then change new default mail storage to your preference and then open and close Outlook. Come back and now you can delete old .pst file from there.

Hope that I helped.

5

IMAP based PST files are closely controlled by Outlook (due to syncing issues) and you can't set them as default Data Files. However, that shouldn't be a problem because as long as everything else is configured properly you can avoid needing it.

In Account Settings make sure you have set your E-mail to default to the IMAP account (this should make external 'mailto:' links default to the IMAP account). Then edit your IMAP account click More settings... and make sure the Sent Items tab is saving to an IMAP folder and not any other data file.

Then simply re-order the PST data files in the Outlook bar (by dragging them) so that the unwanted one is at the bottom.

I found a workaround is to rename the Outlook Data File by right clicking the file and selecting "Data File Properties", then clicking "Advanced...", Then clearing the "Name:" field. All this leaves is the little arrow which is hardly noticeable.

I needed to export contacts from my received emails so I needed to My workaround for this is as below.

• From within outlook go to File>Info>Account Settings. Click on Data Files tab.
• Open file locations for both data files.
• Close outlook.
• Cut and move the Outlook Data File.pst to another folder as back-up.
• Now open outlook and it will ask the location of the data file. So copy the file location of the .pst file you want to put as default and click OK.

Now you should have the default data file same as your email IMAP folder. But you will still have two tabs on the navigation panel for the same item.

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