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e1000e error -5 and UNCLAIMED network interface after installing ubuntu newly

Writer Mia Lopez

I've used Windows, and decided to use Ubuntu and installed on my pc. But Network is not working. I've researched this problem, and reached following result.

$sudo lshw -C network
*-network UNCLAIMED description: Ethernet controller product: 82579LM Gigabit Network Connection (Lewisville) vendor: Intel Corporation physical id: 19 bus info: pci@0000:00:19.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm msi cap_list configuration: latency=0 resources: memory:f7c00000-f7c1ffff memory:f7c29000-f7c29fff ioport:f080(size=32)
$dmesg | grep -e e100
[ 1.000006] e1000e: loading out-of-tree module taints kernel.
[ 1.000119] e1000e: module verification failed: signature and/or required key missing - tainting kernel
[ 1.000760] e1000e: Intel(R) PRO/1000 Network Driver - 3.6.0-NAPI
[ 1.000761] e1000e: Copyright(c) 1999 - 2019 Intel Corporation.
[ 1.000967] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 1.105400] e1000e 0000:00:19.0: The NVM Checksum Is Not Valid
[ 1.163676] e1000e: probe of 0000:00:19.0 failed with error -5
[ 102.144745] e1000e: Intel(R) PRO/1000 Network Driver - 3.6.0-NAPI
[ 102.144747] e1000e: Copyright(c) 1999 - 2019 Intel Corporation.
[ 102.145080] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[ 102.255649] e1000e 0000:00:19.0: The NVM Checksum Is Not Valid
[ 102.319673] e1000e: probe of 0000:00:19.0 failed with error -5
$lspci -nnk | grep -A3 -Fe '[0200]'
00:19.0 Ethernet controller [0200]: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) [8086:1502] (rev 04) Subsystem: Lenovo 82579LM Gigabit Network Connection (Lewisville) [17aa:4000] Kernel modules: e1000e
00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 04)

I've seen many similiar post like this, but any didn't solved.

I've tried to update driver, use bootutil, but nothing not work. What's the solution?

bootutil's result is as follows.

$sudo ./bootutil64e -NIC 1 -defcfg
[sudo] password for hawkofsky:
Connection to QV driver failed - please reinstall it!
Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.7.10.10
Copyright (C) 2003-2019 Intel Corporation
ERROR: -DEFCFG not allowed when combo image is present in flash
Port Network Address Location Series WOL Flash Firmware Version
==== =============== ======== ======= === ============================= ======= 1 4466E9BDB252 0:25.0 Gigabit YES FLASH Not Present

Update

$ sudo ./bootutil64e -NIC=1 -UP=Combo -FILE=BootIMG.FLB
Connection to QV driver failed - please reinstall it!
Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.7.10.10
Copyright (C) 2003-2019 Intel Corporation
Option ROM area in the flash is not supported for this device on port 1
Port Network Address Location Series WOL Flash Firmware Version
==== =============== ======== ======= === ============================= ======= 1 4466E9BDB252 0:25.0 Gigabit YES FLASH Not Present
2

3 Answers

The NVM for your Intel 82579LM Gigabit Network Connection is corrupt.

The Intel® Ethernet Flash Firmware Utility (BootUtil) is used to update configurations and program the PCI option ROM on the flash memory of supported Intel PCI and PCI-Express-based network adapters.

Please download Intel's utility to fix this, from here, read the included docs, and the docs on the web site, then do this...

cd APPS/BootUtil/Linux_x64
chmod +x ./bootutil64e
sudo ./bootutil64e -NIC 1 -defcfg

Source:

Source:

Update #1:

Because of this bootutil error:

ERROR: -DEFCFG not allowed when combo image is present in flash

Try sudo ./bootutil64e -NIC=1 -UP=Combo, or download the Windows updater from here and do it from Windows.

Update #2:

Windows updater downloaded from here.

13

I've solved by installing the complete driver for intel network adapter on . And then restart to ubuntu, it fantastically works.

to install the Intel drivers I suggest also to download them from sourceforge: this latest version 3.8.7 was not available on the intel site. Then before running the command "make install" be sure to install:

sudo apt install build-essential

this will avoid ERROR 2

1

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