My laptop has a Matshita uj8b1as DVD/r/RW drive, and recently it started refusing to read data from DVDs, I thought there was something wrong with the setting of the software so I reinstalled Windows 7. But even with Windows 7 freshly installed, it still wouldn't read from a DVD.

I wanted to know if this is a hardware failure, so i tried loading a boot CD when the computer booted up. The drive read the boot CD without problems. but the Drive wouldn't read the DVD I put in there.

I also looked into •HKEY_LOCAL_MACHINE •SYSTEM •CurrentControlSet •Control •Class •{4D36E965-E325-11CE-BFC1-08002BE10318} and did not find upper and lower filters

When a DVD is loaded, I double clicked on DVD/CD RW drive in My Computer, the DVD R/RW ejects and says "Insert a disc, Please insert a Disk to Drive F:" I tried everything I knew how to do (reinstalling Windows 7, Uninstalling the driver and reinstalling it in Windows Device Manager) but I still couldn't fix the problem. I want to be able to use the drive again. I really appreciate your help!

4

2 Answers

DVD/CD combo drives use different lasers for each disk type. I've seen MANY combo drives over the years where the DVD reading sub-system fails, yet the CD reading sub-system still works, it's the most usual failure reason for DVD combo drives (in my experience).

If the usual remedies (like cleaning the drive of dust/debris, checking the disks for damage, etc.) don't help, then the fix is to replace the DVD combo drive; which is a pretty cheap/easy repair in most scenarios.

Try the Microsoft Fixit tool for CD/DVDs.

What it fixes...

• Your CD or DVD Drive does not read or write and is shown as disabled
• The media in your CD or DVD drive cannot be read
• The media cannot be written to by your CD or DVD drive
• You receive one of the following errors:
  • A class specific or device specific driver is missing or corrupt
  • A CD or DVD drive cannot be found or is not connected
  • The CD or DVD drive is experiencing a problem that prevents it from working properly
  • The CD or DVD drive is not accessible via an assigned drive letter

1

Your Answer

Sign up or log in

Sign up using Google Sign up using Facebook Sign up using Email and Password Submit

Post as a guest

Post Your Answer Discard

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy