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Banking security service isn't running

Writer Andrew Henderson

Background

In Korea, they require specific software to be run on your system when logged into banking services. I am still new to Ubuntu, but I am trying to get the required service running, but it seems to not be working.

Issue

The banking website allows for a simple button-click install of all needed software. However, one piece called IPinside requires me to manually start the service I guess.

IP inside software requires start

However, when I click on Start IPinside, nothing happens! I can click on the button multiple times with absolutely nothing for a response.

What I Tried

So I checked systemctl and got the following results.

$ systemctl list-unit-files --type service -all
UNIT FILE STATE
...
ipinside-lws.service generated
IPinsided-LWS.service generated 

I don't know what generated means in this context, and I don't know why there are 2 services. So I checked their status. FYI, they both show green dots.

$ systemctl status ipinside-lws.service
● ipinside-lws.service - LSB: Interezen IPinsided-LWS Loaded: loaded (/etc/init.d/ipinside-lws; generated) Active: active (running) since Fri 2020-05-08 13:51:45 KST; 1h 10min ago Docs: man:systemd-sysv-generator(8) Tasks: 1 (limit: 4915) CGroup: / └─12875 LWSDaemon
May 08 13:51:44 Lenovo systemd[1]: Starting LSB: Interezen IPinsided-LWS...
May 08 13:51:45 Lenovo systemd[1]: Started LSB: Interezen IPinsided-LWS.
$ systemctl status IPinsided-LWS.service
● ipinside-lws.service - LSB: Interezen IPinsided-LWS Loaded: loaded (/etc/init.d/ipinside-lws; generated) Active: active (running) since Fri 2020-05-08 13:51:45 KST; 1h 11min ago Docs: man:systemd-sysv-generator(8) Tasks: 1 (limit: 4915) CGroup: / └─12875 LWSDaemon
May 08 13:51:44 Lenovo systemd[1]: Starting LSB: Interezen IPinsided-LWS...
May 08 13:51:45 Lenovo systemd[1]: Started LSB: Interezen IPinsided-LWS.

I also tried to enable, start, and restart both services; however, the website still expresses issues. The website tells me the software is installed, but I get the following dialog response...

Module for electronic transaction fraud prevention service is either not installed or
not run properly.
8 Reset to default

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